Our renowned CBT training, now available everywhere. Learn CBT from the source We have been training professionals in Cognitive Behavior Therapy for decades. Now, no matter where you are in the world, you can access excellent CBT training online. We’ve designed our courses to give you an immersive and supportive learning experience. Build your CBT. EMPLOYEE TRAINING MANUAL October, 2002 This manual was compiled from handouts written by Tracy Vail and Denise Freeman edited by Cindy Peters for Verbal Behavior Training Seminars July –.
- What Is Dialectical Behavioral Therapy
- Dialectical Behavioral Therapy Certification
- 24 Pdf Previewdialectical Behavioral Training Certification
Behavioural Training is an extremely important element of all corporate training programs for companies as globally it is recognized in inculcating the right attitude in their employees. 'If you want to change attitudes, start with a change in behaviour', says Dr. William Glasser who is the great psychiatrist from the US. The modification in behaviour necessitates them to unlearn what is exisitingly deep-rooted in them over a time and imbibe new behavioural skills.
What is behavioural skills training?
Behavioural skills training is a blend of skills that are required in interpersonal relationships, effective communication, engaging attitudes and productive emotions that will allow employees to work & perform well with their colleagues. In other words, it aids individuals to analyse their existing behaviour patterns, and trains them with new skills to recognize new patterns to achieve better results. Therefore, these programs are a key part of leadership training.
Behavioural Skills Training
The latest addition to our services is providing microlearning content. This will help to enhance learning and retention of our courses. It is a form of e-learning through which the latest generation learns.Read more
- Facilitate and Coach: Offer precise, positive feedback; Have frequent, one-on-ones, presenting solutions to problems, personalized to your employees’ specific strengths.
- Macromanage and avoid micromanaging: Good leadership skills helps you to strike a balance in giving liberties to your employees, while still being within reach for guidance.
- Be concerned about the well-being of your team members: Recognize your employees as individuals with lives outside work.
- Be courageous about obtaining results: Facilitate the team in prioritising their work and use your position to eliminate roadblocks.
- Communicate with efficacy: Effective communication skills are a two-way street: you both listen and contribute to information. This helps the team to connect the dots.
- Be Team Focused: Be earnestly involved in the career development of your team.
- Clarity of Vision: Have a clear vision with supporting strategy.
- Self-Development: Have the necessary skills so that the team can fall back on you.
What Is Dialectical Behavioral Therapy
Mr. Lazlo Bock, Google’s Vice-President for People Operations says, he is surprised by the simplicity of the rules. This simplicity not only creates ease in the application but also does not require a personality transplant for a manager.
Mr. Bock says, 'You don’t actually need to change who the person is' he says. 'What it means is, if I'm a manager and I want to get better, and I want more out of my people and I want them to be happier, two of the most important things I can do is just make sure I have some time for them and to be consistent. And that’s more important than doing the rest of the stuff.'
The latest addition to our services is providing microlearning content. This will help to enhance learning and rentention of our courses. It is a form of e-learning through which the latest generation learns.
Behaviourial Training Outline
Personal Grooming & Etiquette
- Social Graces, Etiquette and Body language
- Making a Great First Impression:
- How to present yourself to people
- Greetings, Introductions
- Developing Your Professional and Personal Image
- Personal Hygiene
- Polish interpersonal skills
- Etiquette of Dressing:
- The do’s and don’ts in dressing
- Understand various dress codes for different occasions
- Clothes and Corporate Culture
- The Do’s and Don’ts in Conversation:
- Enhance communication skills
- Build self-confidence and self-esteem
- Rapport building
- Making a Great First Impression:
- The Basics of Interpersonal Communication
- Starting and sustaining conversations that are engaging
- Handling conversations with the opposite sex
- Acknowledging differences
- Giving and receiving compliments
- Coming across as a positive person
- Avoiding bad conversational habits
- Displaying Courteousness and Thoughtfulness at the Workplace
- Being thoughtful to colleagues regardless of position
- Sticking to convictions as diplomatically as possible
- Showing appreciation
- Extending courtesy to guests, consultants, and new employees
- General etiquette
- Sending effective messages
- Form and tone of the messages
- Responding to messages
- Organizing the different parts of an email:
CC & BCC
- Taking calls
- Making calls
- Do’s and Don’ts over the telephone
- Cell Phone Etiquette
The Building Blocks of Effective Business Communication
- Structuring communication:
- Having a clear objective
- Highlighting critical points
- Being clear and concise
- Understanding the audience
- Active Listening
- Reflective Listening
- Passive Listening
The Campus to Corporate Training Program will be 16 hours spread across 2 days.
Behavioural Training in Chennai
Behavioural Training in Mumbai
Behavioural Training in Hyderabad
Previously I have talked about “Training, What Does It Really Do To The Employee And The Company?”, now I will go into some details about Behavioral Training:
Dialectical Behavioral Therapy Certification
Let me begin with defining behavior:
Behavior or behaviouris the range of actions and mannerisms made by organisms, systems, or artificial entities in conjunction with their environment, which includes the other systems or organisms around as well as the physical environment. It is the response of the system or organism to various stimuli or inputs, whether internal or external, conscious or subconscious, overt or covert, and voluntary or involuntary.
Soft skills is a sociological term relating to a person’s “EQ” (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement hard skills which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions, job performance and career prospects. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills relate to a person’s ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace. It has been suggested that in a number of professions, soft skills may be more important over the long-term than occupational skills. The legal profession is one example where the ability to deal with people effectively and politely, more than their mere occupational skills, can determine the professional success of a lawyer. Soft Skills are behavioral competencies. Also known as Interpersonal Skills, or people skills.
According to Wiki.Answers.com; “Soft skills are skills which are difficult to assign an objective numeric measurement to, such as empathy, or “being a people person”. Soft skills are a sociological term which refers to the cluster of personality traits, social graces, ability with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job. ”
Now that we have defined them, let see the difference between them:
In all the frenzy of training corporate specific topics, people might lose the understanding between soft skills and be behavioral skills
- Soft Skills:
A skill is a behavior or ability a person develops through training or experience, and while all personal skills are behaviors, not all behaviors are skills. For example, telling a joke is a skill; laughing at a joke is a behavior. Some suggest that soft skill stands for the soft communication skills, are skills that does involve enhancement of your capacity as an individual on certain aspects of your work. Utc time list.
- Behavioral Skills:
Behavioral skills deal with how you interact within your own organisation/corporation and with other members of the human resource to include external individuals that involves your organisational/corporation work. Others suggest that behavioral skills are a set of training to develop certain behavioral skill in people, such as how to attend to calls/complaints, front office/reception etc. The process is mechanical and is not designed to influence profound changes in people. It is delivered through demonstration/modeling, instructions, role-play/rehearsal, and feedback.
All in all, I think it is safe to assume that they are both two sides of the same coin, and most companies use only one to describe the two.
Behavioral/Soft skills training examples:
Examples include, but not limited to:
24 Pdf Previewdialectical Behavioral Training Certification
- Communication skills.
- Conflict resolution.
- Negotiation skills.
- Creative problem solving.
- Strategic thinking.
- Team building.
- Influencing skills.
- Time-management skills.
- Interpersonal skills.
- Leadership skills.