The mission of the Underground Storage Tank Indemnification Fund (USTIF) is to provide for a cleaner Commonwealth by administering a fiscally responsible program to reimburse eligible participants for reasonable and necessary expenses incurred from releases into the environment.
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USTIF December 2020 Invoicing Requests for Assistance
Please note that USTIF staff are not permitted in the office but are monitoring phone messages and e-mails daily. In order to maximize response times to any inquiries you may have, we ask that you please utilize only one method below to contact our offices in the event you need assistance.
For website technical support, please send an email to: [email protected] A ticket will be assigned to your inquiry and a support technician will assist you. This will involve issues with account access, password resets, screen names, etc.
Should you have a question regarding the amount on your invoice, address change, owner change, or a general question that is not IT related, please send an e-mail to [email protected] or leave a message at 717-783-8093, Option #1.
Account Setup Info: Your owner eFACTS ID can be found on your PADEP Tank Registration Permit in the 'Client ID' field.
|Distributors||Facility and Tank Owners||Tank Installers (TIIP)|
|Distributors are required to report actual delivery data through the fee billing system in a specified format either manually or electronically.||Facility owners are required to pay an annual tank capacity fee on covered products through the fee billing system.||Installation companies are required to pay an annual fee and activity fees for tank removals, installations and modifications through the fee billing system.|